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Inclusion training

As explained in Think Like a Software Engineering Manager

Inclusion training is educational instruction intended to promote respectful participation and reduce exclusionary behavior in groups or workplaces.

Inclusion training helps people participate respectfully, recognize exclusionary behavior, and reduce bias in teams or workplaces. When an engineer makes an insensitive comment after training, a manager should address its effect privately, coach the individual, and reinforce expectations with the team. section 3.1.4 section 7.1.3

Effective inclusion training connects learning with practical responsibilities:

  • Prepare interviewers to recognize unconscious bias, assess job-related knowledge, protect confidentiality, and create a fair candidate experience. section 7.1.3
  • Use team training to prevent repeated incidents, while addressing individual remarks through respectful one-on-one coaching. section 3.1.4
  • Treat inclusion as continuous improvement rather than a one-time program; reinforce it through discussions, reminders, empathy, and everyday leadership behavior. section 7.5.3
  • Seek human resources support when an incident is serious or requires sensitive organizational action. section 3.1.4

An allyship program

A workplace allyship program can combine working groups, open discussions about diversity and inclusion, shared inclusion videos, and mandatory training. These activities build awareness, openness, empathy, and stronger relationships across different perspectives. section 7.5.3

How Think Like a Software Engineering Manager covers it

How deep it goes
Explains training’s purposes and follow-up responsibilities, but stops short of specifying a curriculum or assessment method.
Examples
Uses insensitive workplace comments, interviewer preparation, allyship working groups, inclusion videos, and awareness discussions as examples.
What it assumes
Assumes a workplace or team setting and teaches respectful participation, inclusion awareness, and response to exclusionary behavior.
What you can do after
Apply inclusion practices through respectful coaching, bias-aware interviewing, team learning, and continued cultural reinforcement.
How it connects
Connects inclusion training with diversity, equity, and inclusion, unconscious bias, interviewing, allyship, and psychological safety.

Related concepts

This explainer was generated by Manning's knowledge graph from the text of Think Like a Software Engineering Manager. The section links point to the parts of the book it draws on.