An opportunity tree organizes potential AI opportunities by the benefits they could provide, helping teams begin with customer value rather than technology. section 2.1.1
Map opportunities across six benefit types:
- Automation and productivity section 2.1.1
- Improvement and augmentation section 2.1.1
- Personalization section 2.1.1
- Inspiration and innovation section 2.1.1
- Convenience section 2.1.1
- Emotional benefits section 2.1.1
Music streaming app
A music streaming team can map opportunities such as better audio quality and more personalized recommendations, then size and compare them before choosing what to tackle first. section 2.1.1
Figure 2.3 AI opportunity tree for a music streaming app
Use the opportunity tree to browse the six benefit categories and their music-streaming examples. section 2.1.1
