When helping a team member grow, turn a broad expectation such as “learn a new skill” into a goal with five checks: specific, measurable, achievable, relevant, and time-bound. section 11.4.3
Check each part of the goal:
- Specific — name the skill, such as AWS, security, or React. section 11.4.3
- Measurable — define evidence of progress, such as earning a certification and applying the skill in a project. section 11.4.3
- Achievable — keep the goal realistic and provide the support needed to pursue it. section 11.4.3
- Relevant — connect the goal to the individual’s interests and the company’s objectives. section 11.4.3
- Time-bound — set a clear deadline instead of leaving the goal open-ended. section 11.4.3
From expectation to actionable goal
Replace “develop new skills” with “build at least one skill tailored to your interests, demonstrate it through a practical project or certification, and complete it by an agreed deadline.” Review progress through regular check-ins and adjust support when needed. section 11.4.3
