Diversity, equity, and inclusion (DEI) describes a workplace that recognizes human differences, provides fair access to resources and opportunities, and helps people feel valued, respected, supported, and empowered. Diversity can include race, gender identity, age, religion, sexual orientation, physical ability, personality, communication, and social differences. section 3.9
Interviewers use DEI questions to understand whether you support differences, value people unlike yourself, and act in ways that fit the organization’s culture and practices. Prepare for these questions even when applying outside human resources. section 3.0 section 3.9
Translate the three terms into practical workplace behaviors:
- Diversity recognizes the range of differences among people. section 3.9
- Equity uses fair practices to provide access, resources, and opportunities for everyone. section 3.9
- Inclusion involves people in decisions and helps them feel valued, respected, and supported. section 3.9
Answering an experience question
When asked about a program involving diverse populations, describe the initiative, your specific role, and the results. You might explain that you helped facilitate small-group discussions and ensured that someone who had not spoken was heard. If you have not worked on a formal DEI initiative, discuss what you have learned about the subject and why inclusion, value, and appreciation matter to you. section 3.13
Prepare a credible response by:
- Researching the organization’s mission, values, and goals for its approach to DEI. section 3.18 section 3.9
- Choosing specific examples of supporting differences, participating in training, facilitating discussions, or helping others contribute. section 3.13
- Connecting your beliefs and actions to the organization’s stated values without relying on a generic statement. section 3.18

