A/B testing compares two interface designs by showing them to different audience segments on a live website and measuring which produces stronger results. It helps teams replace guesswork with evidence while protecting usability, task completion, engagement, and business outcomes. section 11.2.3 section 11.4
Use an A/B test to turn a design decision into an incremental implementation cycle:
- Choose a specific interface element and define the outcome it should improve, such as call-to-action click-throughs or engagement. section 11.2.3
- Implement two design treatments and show them simultaneously to separate groups of users in production. section 11.2.3 section 11.4
- Track performance with analytics, compare the outcomes, and implement the stronger design for everyone when the evidence is clear. section 11.2.3 section 11.3
- Treat similar or inconclusive results as a reason to redesign, test again, or investigate further rather than forcing a conclusion. section 11.3 section 11.4
Testing a call to action
Suppose a call to action has two possible designs. Show each version to a different audience segment and use analytics to measure click-throughs. If one version performs better, make it the default; if both perform similarly, create a new treatment and test again. section 11.2.3 section 11.3
Compare the two live designs shown to different users to understand the basic structure of an A/B test. section 11.2.3






