SHAP (SHapley Additive Explanations) explains an individual credit decision by showing how much each feature contributed to the final score. It supports borrower conversations and helps translate model insights into reason codes. section 6.3.1
Explaining a credit score
An explanation might show that rising revenue contributed positively to an applicant’s score, while a recent increase in revolving credit balance had a larger negative effect. These contributions can support a reason code such as “Excessive credit usage.” section 6.3.1




