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Quality of service

As explained in Acing the CCNA Exam: Volume 1 Fundamentals and Protocols

Quality of Service is the classification and prioritization of network traffic to provide differentiated service levels.

Quality of Service (QoS) classifies and prioritizes network traffic so important traffic receives differentiated service. It is especially useful for delay-sensitive voice and video traffic. section 7.1.3

In an IPv4 packet:

  • The 6-bit Differentiated Services Code Point (DSCP) field supports traffic prioritization. section 7.1.3
  • The 2-bit Explicit Congestion Notification (ECN) field accompanies DSCP; together they replaced the older Type of Service terminology. section 7.1.3
  • A practical example is prioritizing a Zoom voice or video call to reduce delay and poor call quality. section 7.1.3

How Acing the CCNA Exam: Volume 1 Fundamentals and Protocols covers it

How deep it goes
Defines DSCP and ECN in the IPv4 header, but stops short of configuration or implementation procedures.
Examples
Uses Zoom calls and other voice or video traffic to illustrate delay-sensitive service.
What it assumes
Builds on recognizing IPv4 headers and their fields, especially DSCP and ECN.
What you can do after
Evaluate how DSCP and ECN support prioritization of delay-sensitive IPv4 traffic.
How it connects
Connects IPv4 headers with DSCP, ECN, voice traffic, and video traffic.

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This explainer was generated by Manning's knowledge graph from the text of Acing the CCNA Exam: Volume 1 Fundamentals and Protocols. The section links point to the parts of the book it draws on.