Text summarization turns a longer passage into a shorter account of its important points. For product reviews, a summary can make a customer’s praise and complaints easier to inspect before looking for patterns across many reviews. section 2.3 section 2.5
Summarize a product review
A laptop review praises a screen that works in bright sunshine and sufficient speed for coding and office work. It criticizes the laptop’s weight but considers the price a good deal. In ChatGPT, provide the review and a specific request: “Summarize this review in two sentences. Include the main strengths, the drawback, and the reviewer’s overall judgment.” The review is the input; the instruction specifies what the shorter output should preserve. section 2.3 section 2.5
Check the result against the original review: language models can produce incorrect output. For a large collection of reviews, ChatGPT is not suited to processing the whole dataset directly, though it can generate code for processing large data with other tools. section 2.5
