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False negative

As explained in First-Party Data Activation

A false negative is a classification outcome in which the system fails to identify two records as belonging to the same individual.

A false negative occurs when identity resolution fails to recognize that two records belong to the same individual. The missed connection can hide valuable customer information, distort analysis, and create missed marketing opportunities. section 6.1

A missed customer opportunity

If Target fails to connect Brittany’s records, it may miss signals such as an upcoming apartment move. A competitor such as Walmart could use that opportunity to win her business. section 6.1

Figure 6.2 Identify resolution confusion matrix
A diagram of a match

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Use the confusion matrix to compare false negatives with true positives and false positives when discussing identity-resolution risk and thresholds. section 6.1

How First-Party Data Activation covers it

How deep it goes
Defines the outcome, business consequences, and confusion-matrix role without detailing matching algorithms.
Examples
Uses Brittany, Target, Walmart, household activity, and an apartment move to illustrate missed recognition and conversion.
What it assumes
Assumes basic familiarity with records, individuals, and identity resolution.
What you can do after
Evaluate identity-resolution results and discuss thresholds using a confusion matrix.
How it connects
Connects false negatives with identity resolution, true positives, false positives, confusion matrices, and customer lifetime value.

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Related concepts

This explainer was generated by Manning's knowledge graph from the text of First-Party Data Activation. The section links point to the parts of the book it draws on.