Transparency makes relevant organizational information understandable and available to affected people. It requires thoughtful communication, not immediate disclosure of every fact, especially when information is confidential or unsettled. section 6.7
Leaders act as a conduit between the business and their teams: they distill information, add context, and connect technology roadmaps with strategic initiatives and business goals. section 6.7
Apply transparency through practical communication routines:
- Choose communication timing and detail according to confidentiality, readiness, and the risk of causing unnecessary stress. section 6.7
- Define reporting expectations, including the required level of detail and reporting cadence. section 6.8
- Use openness in leadership communication to strengthen trust and confidence in decisions. section 6.8
- Communicate promotion decisions to the wider group, explaining the reasons and linking them to data rather than favoritism or bias. section 7.1.3
Making a promotion decision visible
A leader announces a promotion to the group and explains the reasons behind it. Referencing competencies and the skills matrix makes the decision more understandable while acknowledging that the matrix guides judgment rather than determining it mechanically. section 7.1.3
