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Confusion matrix

As explained in First-Party Data Activation

A confusion matrix is a table that organizes the counts or shares of correct and incorrect outcomes for a classification system.

A confusion matrix organizes classification outcomes into four cells, creating shared language for assessing identity-resolution matches and their risks. section 6.1

For identity resolution, each quadrant represents a different matching result:

  • True positive: correctly links two records to the same individual—the desired outcome. section 6.1
  • False negative: misses a genuine match, causing missed opportunities and inaccurate analysis. section 6.1
  • False positive: links different people incorrectly, risking poor customer experiences and privacy violations. section 6.1
  • True negative: correctly identifies two records as belonging to different individuals. section 6.1

Retail identity resolution

If activity from a shared household IP address is wrongly attributed to one customer, false positives can produce irrelevant recommendations; false negatives can hide a valuable customer or life-event opportunity. section 6.1

Figure 6.2 Identify resolution confusion matrix
A diagram of a match

AI-generated content may be incorrect.

View the two-by-two identity-resolution matrix and its quadrant labels. section 6.1

How First-Party Data Activation covers it

How deep it goes
Explains all four outcomes and their business, analytical, customer, and regulatory consequences.
Examples
Uses identity-resolution sampling tests and a shared-household IP attribution scenario.
What you can do after
Evaluate identity-resolution risks and choose thresholds that balance false positives against false negatives.
How it connects
Connects classification outcomes with identity resolution, data analysis, data privacy, and customer experience.

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This explainer was generated by Manning's knowledge graph from the text of First-Party Data Activation. The section links point to the parts of the book it draws on.