A deployment pipeline supports continuous delivery: changes stay in a releasable state and move to customers frequently through an automated, repeatable process. Delivery works as a cycle: set expectations, deliver a portion of the product, gather feedback, and adjust the next expectations. section 10.1.5 section 11.1.3
Plan for the work that continues after deployment:
- Monitor service health and alert the on-call team promptly. section 10.1.5
- Define service-level agreements and prepare troubleshooting runbooks for common customer problems. section 10.1.5
- Plan infrastructure resources and maintain documentation, especially when enhancing legacy services. section 10.1.5
A first production deployment
If Bob is carrying out a production deployment for the first time and lacks confidence, Alice can arrange for a teammate to shadow him. The support reduces risk while giving Bob a chance to learn. section 11.1.3
