Artificial intelligence (AI) is computing technology used to support tasks such as understanding language, generating content, and answering questions. Its practical value appears in both software careers and everyday development work. section 5.5.4
Common workplace applications include:
- Grammarly corrects grammar, adjusts tone for a target audience, and checks whether content may be plagiarized. section 5.5.4
- ChatGPT shortens messages, makes explanations clearer, generates code snippets, suggests content topics, and explains unfamiliar concepts. section 5.5.4
- Inkeep combines documentation search with AI assistance so users can find relevant guidance and receive help with common questions. section 5.5.4
- WriterAI can support document creation, although its use here is described through a colleague’s reviewed work rather than direct experience. section 5.5.4
Improving technical documentation
A technical writer can use ChatGPT to make a message easier to understand, generate a code snippet, or clarify an unfamiliar concept, then use Grammarly to refine grammar and tone. An organization can add Inkeep to its documentation site to help users search and answer common questions. section 5.5.4
Artificial intelligence also connects with career paths involving data science, machine learning, and software development. Data science uses statistics, machine learning, and development skills to collect, organize, and interpret data, find patterns, and build models. section 2.1.5
